Bigcommerce Coupon creation redeem per customer not working -


i trying create coupon code following customer uses settings.

  1. code can used unlimited number of customers. setting 0.
  2. max uses per customer set 1.

with settings first customer applying code can redeem fine other customers sees code expired though expiry set 1 year later.

how can make type of coupon code working in bigcommerce?

  1. go marketing › coupon codes. existing , sample coupon codes displayed.

  2. click create coupon code.

  3. fill out coupon code details:

coupon code - code entered @ checkout e.g. freeshipping

coupon name - name of coupon (for reference) e.g. free shipping on $50

discount type - choose options provided

dollar amount off order total

dollar amount off each item in order

percentage off each item in order

dollar amount off shipping total

free shipping

discount amount - percentage or dollar amount take off (for discount types except free shipping)

minimum purhcase optional - minimum amount customer must spend in 1 order able apply coupon

number of uses - use limit how many types coupon can used

limit total number of uses limits how many times coupon can used @ in store

limit number of uses per customer limits how many times single customer (based on email address) can use coupon

enabled - check coupon code work in store. uncheck keep coupon settings saved not enable it.

expiry date optional - after date, coupon disabled automatically

  1. select categories or products limit coupon to. if not want limit it, select categories category list.

limit specific categories - select coupon code can used these categories

limit specific products - select coupon code can used these products, click add product , navigate products

  1. choose advanced settings if desired, save changes.

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